Körber’s Order Management System (OMS) streamlines the entire order management process, from order capture to customer delivery. It offers frictionless omnichannel commerce, allowing customers to seamlessly meet customer expectations across all channels, whether B2B or B2C, online, in-store, or through marketplaces. Enhanced inventory visibility provides real-time insights to prevent stockouts and lost sales. Intelligent order routing optimizes fulfillment costs by directing orders through the most efficient locations. Exceptional customer service is achieved by equipping agents with the tools needed to provide outstanding service and build brand loyalty. This powerful solution provides the capabilities to ensure efficient, cost-effective, and customer-centric order management.
Category Products