Cisco and CBTS bridge the gap between customer priorities and business priorities with innovative technology. Our partnership empowers national retailers to meet customer demand by providing fast and efficient infrastructure, networking, and security options enabled with the latest AI technology. Our retail customers often relate their technology challenges to the following pain points: 1) Networking: Companies need insights into app performance, security for throughput, expanded retail IoT, customer data via network interactions, and AI leveraged for internal and external use cases. 2) Voice: Need improved call routing and AI functionality for call centers, alongside a flexible solution with instant scalability for new stores or locations. 3) Support: Seek solutions for proactive alerts, management, and troubleshooting to support future growth. 4) Cybersecurity: Struggle with numerous false positives in a vast threat landscape.
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