Retano Loyalty&CRM is a comprehensive solution for effective customer loyalty program management. It is designed to build strong customer relationships and drive sales through personalized marketing and efficient communication strategies.
Key Features:
- Rewards Programs: bonus accruals, limited discounts, bonus limits, accrual schemes, and much more.
- Personalized Offers: Automated customer segmentation, cohort analysis, customer basket analysis, RFM analysis, and behavioral attributes.
- Seamless Communication: Targeted emails, SMS, and PUSH notifications.
- Specialized Mobile Application for Loyal Customers
- ABX Testing: Specialized tools for comparing and analyzing different communication strategies.
- Customer Insights and Behavior Analysis: AI/ML algorithms provide a 360-degree view of customer behavior, to understand needs, predict trends, identify product associations, customer preferences, forecast churn, and examine the customer life cycle to make informed loyalty decisions.
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