Chargeback Prevention
Prevent chargebacks with Enhanced Smart Prevention AlertsTM and Order Intelligence. Protect your merchant accounts and reduce your chargeback ratio by gaining access to the largest alert networks and all available pre-dispute intervention tools.

Don’t settle for generic solutions. With Enhanced Smart Prevention Alerts™, you gain industry expertise able to catch the alert notifications that slip through the cracks of automated systems, such as partial disputes and mismatched transaction dates. Combined with access to the world’s largest alert networks, you get more coverage than any other provider.

Chargeback Gurus Order Intelligence enables the real-time transmission of transaction data to issuers at the time of cardholder inquiry or dispute, allowing you to prevent many illegitimate chargebacks. Order Intelligence combines Visa’s Order Insight and CE3.0, Mastercard’s Consumer Clarity, and Amex Dispute Resolution into a single service platform for ideal efficiency.
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