Salesforce has acquired PredictSpring, a modern retail Point-of-Sale (POS) software vendor built natively in the cloud.
PredictSpring enables Salesforce to provide a unified omnichannel platform spanning digital and physical channels. PredictSpring complements existing Customer 360 capabilities and bring Salesforce’s technology further into the physical store.
PredictSpring’s Cloud POS solutions enable store associates to engage shoppers and complete transactions from anywhere in the store via a mobile device. In addition to Cloud POS, the store solutions include Clienteling, Endless Aisle, Store Fulfillment, and Store Operations capabilities that empower store associates and streamline and personalize the shopping experience across physical and digital touchpoints.
“Consumers demand a retail experience that seamlessly blends physical and digital shopping,” says Jeff Amann, EVP, Salesforce Industries. “The combined talent, resources, and innovation of Salesforce and PredictSpring will empower brands and retailers to drive frictionless and personalized engagement across all touchpoints.”