Check In Kiosks — SSA Kiosks Social Security ADA

New SSA Check-In Kiosks Deployed

SSA check-in kiosks being deployed and they are brand new — From Montgomery Advertiser

Here are the key points:

  • New Kiosks: Social Security offices have installed new kiosks to improve accessibility and privacy. These kiosks are ADA-compliant and easy to use.
  • Enhanced Check-In: Modifications have been made to assist customers who are blind or have low vision.
  • Mobile Check-In Express: Customers can now use their mobile devices to check in by scanning a QR code, making the process faster and more convenient.
  • Commitment to Accessibility: Social Security is dedicated to enhancing customer service and accessibility through these new technologies.
  • Accessible keypads.
  • Audio headphone jacks (complimentary headphones are available upon request).
  • Braille instructions for how to use the kiosk and report any accessibility issues.
  • Built-in thermal printers and ticket dispensers.
  • Enhanced 508-compatible check-in software.
  • Touchscreen monitors with privacy filters.
Testing criteria spreadsheet included.

Learn more - https://kioskindustry.org/check-in-kiosks-ssa/
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