A globally recognized gaming machine manufacturer, specializing in both hardware and software for commercial gaming, faced challenges with frequent disruptions due to the short lifecycle of their previous commercial computers. To address these issues, they needed industrial-grade computers with longer-lasting performance and reliable support.
Advantech provided a solution by integrating the UPOS-M15 monitor with the ARK-1123 embedded computer. The UPOS-M15, equipped with a P-CAP touchscreen and adaptable for various applications, along with the ARK-1123, was implemented as the member management system at each gaming table. This system allows players to use stored-value or membership cards for betting, with reliable data processing and verification.
By adopting Advantech's solution, the client improved system reliability, reduced downtimes, and enhanced the gaming experience, ensuring smoother operations and consistent customer satisfaction globally.